Agenda

Registration and Refreshments

09:15

Registration and Refreshments

09:30

Welcome by GovNewsDirect

Raj Mack

09:35

Welcome by the Chair

Raj Mack

Head
Digital Birmingham

Wilbert Allen

09:40

MOST FLEXIBLE DIGITAL SYSTEM OF THE YEAR WINNER

Wilbert Allen

IS Programme Manager
Northern Health and Social Care Trust

  • E-Triage: the journey to paperless, this year’s ‘Most Flexible Digital System of the Year’ winner
  • Reducing patient waiting times and improving patient safety
  • Getting rid of over 18,000 pieces of paper a year
Chris Dawson

10:00

EFFICIENCY SAVINGS PROJECT OF THE YEAR WINNER

Chris Dawson

Operational Lead – Dental
NHS Business Services Authority

  • How digitising dental patient forms nearly eliminated the need for paper and improving service delivery on a national scale.
  • NHS BSA aims – is it possible to be 100% digital by May 2019?
Paul Bayley

10:20

BEST SMALL SCALE PROJECT OF THE YEAR WINNER

Paul Bayley

Head of Customer Services
Cheshire East Council

  • Embracing the digital age with an external budget of £5000 – implementing an in-house designed solution to win ‘Best Small Scale Digital Application / Project’
  • Achieving 99% digital permits in less than one year
Tony Phythian

10:40

EFFICIENCY SAVINGS PROJECT OF THE YEAR FINALISTS

Tony Phythian

Business Systems Manager
Nottingham Community Housing Association

  • The challenges of delivering care and support in a digital world
  • Our solution
  • The advantages / cost savings
Comfort Break

11:00

Q & A

Comfort Break

11:10

Comfort Break

11:30

Restore Digital

Stuart Macmillan

11:50

PAPERLITE PROJECT OF THE YEAR WINNER

Mark Songhurst

Information Analyst
Leeds Teaching Hospitals NHS Foundation Trust

  • Realising a potential reported savings of £2.3million per year
  • Using innovation and collaboration to implement a digital solution across a large Trust that can be rolled out nationally
Rahna Riley

12:10

BEST CUSTOMER EXPERIENCE FINALIST

South Staffordshire Council (TBC)

Digital Customer Transformation

Raj Mack Stuart Laws

12:30

WHAT MAKES AN AWARD-WINNING PROJECT

Raj Mack

Head of Digital Birmingham and 2018 Paperless Awards Judge

Stuart Laws

Deputy Chairman at Ideas UK, Head of Ideas Management at MOD and 2018 Paperless Awards Judge

  • The judges’ perspective – what we look for, what inspires us, what we take away
  • Shortlisting stars – tips to set your project above the competition
Comfort Break

12:45

Q & A

13:00

Lunch and Networking

14:00

Workshop Close

Delegate


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